Return Policy

• Returns can be made at the store listed above.
• Returns must be made within 30 days of receipt in new (unused) condition.
• Due to variables beyond our control in shipping, food products may not be returnable. Food returns are made at the discretion of the local store.
• Returns and exchanges without a receipt may be issued a store credit.
• If an entire purchase is canceled, refunds will be issued in the same form of payment originally used. Individual items from an online purchase may be returned to the store from which the original purchase was made. Refunds for returned items will be issued in the form of a store credit or a Wild Birds Unlimited gift card. Store credits may be redeemed at the store from which the original purchase was made. Gift cards may be redeemed in-store or online at any Wild Birds Unlimited location.
• Damaged (due to store or shipping error) or defective items will be replaced or credited.
• Original shipping fees may be deducted from the value of your refund unless the return is a result of our error or item is defective.